TSYS – Dejavoo Terminal Build Process

Purpose

This document outlines the procedure for building a Dejavoo terminal file in CRM and validating the configuration in the DVMS portal.

Step 1: Access the Equipment Page in CRM

1. Log in to the CRM system.

2. Navigate to More

3. Go to the Equipment page.
   

Step 2: Build the Dejavoo Terminal

1. Select Build Terminal.

2. From the device list, choose the appropriate Dejavoo terminal model.

3. When prompted for Dejavoo Terminal Information, select Yes. (For Denovo Service)

4. Continue to the template selection screen.

Step 3: Select the Appropriate Template

Choose the correct template based on the merchant's business type:

• Retail Template – For standard retail merchants.

• Restaurant Template – For restaurants, cafés, bars, and food service merchants.

Important: Ensure the selected template matches the merchant's processing environment to avoid deployment issues.

Step 4: Configure Parameters

1. Review all available terminal parameters.

2. Apply parameter settings according to:

   • ISO requirements

   • Merchant-specific requirements

   • Special processing needs (EBT, Tips, auto close, etc., if applicable)

3. Verify all settings before proceeding.

Note: Incorrect parameter settings may result in terminal functionality issues after deployment.

Step 5: Complete the Build

1. Click Save or Build to generate the terminal configuration.

2. Record the generated TPN (Terminal Profile Number).

Step 6: Validate in DVMS Portal

1. Log in to the DVMS (Dejavoo Management System) portal.

2. Search for the newly created TPN.

3. Open the terminal profile.

Step 7: Review Terminal Configuration

Verify the following information:

• Merchant information

• Processor settings

• Template assignment

• Communication settings

• Parameter configuration

• Any custom merchant requirements

Step 8: Update if Necessary

1. If any information is incorrect or missing:

   • Make the required changes within DVMS.

   • Review all updates carefully.

2. Click Save terminal to apply the changes.

Step 9: Build Confirmation

After confirming all settings:

• Ensure the TPN is active and properly configured.

• Verify all required parameters have been applied.

• Confirm the terminal profile is ready for deployment.

Result

The Dejavoo terminal file has been successfully built and validated in both CRM and DVMS.