Omaha & North (Fiserv) – Dejavoo Terminal Creation & Build Process

Purpose

This document outlines the procedure for creating a TID in FDPOS for Fiserv, creating equipment in CRM, generating a TPN, and validating the terminal configuration in DVMS.

Step 1: Create the TID in FDPOS

1. Log in to FDPOS.

2. Search for the merchant using the MID or DBA.

3. Open the merchant profile.

4. Select Add Device.

Step 2: Configure the Device Request

1. Select the appropriate Request Category:

   • New

   • Existing (Old)

2. Click Add Equipment.

3. Select the appropriate Network based on the backend processing configuration.

4. Click Select Equipment.

5. Search for and select the following software package:

   DejavooDvCreditRC1.20

6. Enter the required quantity.

7. Set the Billing Method to:

   Customer Owned

8. Click Save.

Step 3: Submit the Order

1. Select Manual Order.

2. Click Submit Order.
   
   

   Wait for the system to generate the TID.

Step 4: Configure Program Details

1. Open the newly created TID.

2. Navigate to Program Details.

3. Verify that "Y" is selected as the IP communication method.

4. Copy the generated TID.

Step 5: Create Equipment in CRM

1. Log in to CRM.

2. Navigate to the merchant's Equipment page.

3. Select Add Equipment.

4. Search for the appropriate Dejavoo terminal model.

5. Enter the required details:

   • TID

   • Serial Number (SN)

   • Any additional required fields

6. Click Save to Create Equipment.

Step 6: Obtain the TPN

1. After the equipment is created, open the equipment record.

2. Locate the generated TPN (Terminal Profile Number).

3. Copy and record the TPN for validation.

Step 7: Validate in DVMS Portal

1. Log in to the DVMS (Dejavoo Management System) portal.

2. Search using the generated TPN.

3. Open the terminal profile.

Step 8: Review Terminal Configuration

Verify the following information:

• Merchant Information

• Terminal Model

• Processor Settings

• Template Assignment

• Communication Settings

• Parameter Configuration

• Custom Merchant Requirements

• Network Configuration

Ensure all information matches the merchant setup requirements.

Step 9: Update Configuration if Required

If any information is incorrect or missing:

1. Update the necessary fields in DVMS.

2. Review all changes carefully.

3. Click Save to apply the updates.

Step 10: Build Confirmation

After completing the review:

• Verify the TPN is active.

• Confirm all required parameters have been applied.

• Ensure communication settings are configured correctly.

• Verify the terminal profile is ready for deployment.

Result

The TID has been successfully created in FDPOS, the equipment has been created in CRM, the TPN has been generated, and the Dejavoo terminal profile has been validated and configured successfully in DVMS.